General Terms and Conditions
All prices are per day for a minimum stay of 7 days with arrival and departure on Saturdays. Includes accommodation, bed linen, heating, water, gas and electricity, Cleaning (incl. final cleaning) and all fees and taxes, except local tax. The local tax amounts to €1.90 per person/day from the age of 14.
In the low season, children up to the age of 6 stay free of charge in the parents’ apartment.
On-site, we accept cash payments up to €4,999.00 (in accordance with Italian law) as well as real-time bank transfers. We regret that card payment is not possible. You are welcome to pay the balance, including local tax, directly into our bank account in advance or during your stay.
Arrival and departure
Your apartment will be ready by 2 pm on the day of your arrival. Please vacate your apartment by 9 am on the day of your departure.
Your booking will be confirmed when the deposit has been paid (usually 3 nights accommodation, 50% original farmstead flats) and we have issued you with a booking confirmation. In addition, the following cancellation conditions apply:
Information on cancellation conditions according to Art. 1382 of the Civil Code (ZGB) and Roter Hahn Cancellation Protection:
In the unlikely event that something unexpected occurs and you are unable to start your trip for any reason, our cancellation policy is as follows:
- Cancellations are free of charge up to 3 months before arrival.
- For cancellations 3 months to 4 weeks before arrival, we charge a cancellation fee of 3 nights accommodation or 50% for the original farmstead apartments. If we can rent out the apartment to someone else, you will receive your deposit back, of course.
- For cancellations within the last 4 weeks before arrival, late arrival, or early departure, we charge the full booking amount.
To save costs and minimise headaches, we strongly recommend our extremely affordable Roter Hahn Travel Cancellation Insurance.
Get peace of mind by taking out our Travel Cancellation Protection (example: trip price: €750 = premium of €39). Simply calculate the premium and take out the policy.
We make every effort to provide you with accurate and comprehensive information on this website. However, we do not assume any liability or guarantee for the topicality, correctness and completeness of the information provided. We reserve the right to modify or add to the information provided without any prior notification. The respective offer or booking confirmation is binding. Despite careful control of the content, we assume no liability for the content of external links. The owners of third-party websites are exclusively responsible for the content of linked websites.
Explicit reference is made to the legal provisions of Articles 45–67 of the Italian Consumer Code Legislative Decree 206/2005.
Obligation to provide information about online dispute resolution
Obligatory information according to EU Regulation No. 524/2013 of the European Parliament and Council. European Commission Online Dispute Resolution Platform for Consumers (ODR): http://ec.europa.eu/consumers/odr/